Before we start work
If you cancel a paid service before we have started any work on it, we refund the full amount you paid, less the payment gateway charges that cannot be recovered and any government or third-party fees already paid on your behalf.
After work has started
If you cancel after we have started, we keep a fair portion of the fee for the work already done, based on the stages completed, and refund the balance. We will explain the calculation in writing before refunding.
Once a service is delivered
When a filing, registration, agreement or report has been delivered as agreed, the fee for that service is not refundable. If something we delivered is wrong because of our error, we will correct it at no extra charge.
Government fees and third-party costs
Government fees, stamp duty, registrar charges, digital signature costs and similar amounts paid to third parties on your behalf cannot be refunded by us once they have been paid out.
Duplicate or wrong payments
If you were charged twice or paid an amount that does not match your invoice, tell us within 7 days and we will refund the excess in full.
How to ask for a refund
Email caritikswami@gmail.com or call +91 63782 86620 with your name, the payment reference (shown on your receipt) and the reason. We will confirm whether the refund is due within 3 business days.
How long a refund takes
Approved refunds are sent to the original payment method within 5 to 7 business days of approval. After that, your bank or card issuer may take a few more days to show the credit.
If we cannot do the work
If we are unable to perform a service for reasons on our side, we refund what you paid for that service in full.